Updated Empathy Map Canvas

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Updated Empathy Map Canvas

"This particular tool helps teams develop deep, shared understanding and empathy for other people. People use it to help them improve customer experience, to navigate organizational politics, to design better work environments, and a host of other things."

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A Beginner’s Guide to Org Design

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A Beginner’s Guide to Org Design

It’s a lens on management consulting that helps organizations, teams, and individuals think and act differently in the 21st century.

Being on the cutting edge makes us part of a community of hardcore enthusiasts who share similar ideas,technologies, and terms. A shared vocabulary is great — but it can also be a frustrating barrier of entry for the uninitiated.

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